Frequently Asked Questions
Our leasing office has temporarily moved during construction. We are now located in unit 120, off of Portland Ave. Please look for signage upon arrival, or reach out to a member of our team for help.
We charge an application fee of $50 per applicant, a deposit of $500, and an administration fee of $150. The application fee is non-refundable upon application, the deposit and admin fee are non-refundable upon approval.
Each applicant is screened for credit, income, rental, and criminal history. This property accepts many forms of income to qualify for a rental. This includes the local area Section 8 Housing Choice Voucher program. Please check with the local agency who issued your voucher for more details and to determine if it will cover the rent on the apartment you are interested in.
For detailed qualifications, view our screening guidelines.
Typical lease terms are 3-13 months, but longer terms might be available.
The Ellory is a pet-friendly community. For more information, please view our full pet policy.
Residents are responsible for heat, electricity, water, sewer, and trash. Costs are variable dependent on usage and/or bill back. Utility service fee = $5.50 per month.
Heated underground garage parking is available starting at $180/month for the first space, $225/month for the second space, and $250/month for the third space. Motorcycle stalls are also available for $35/month. On-street metered parking is also available nearby for visitors.
While The Ellory does not offer EV charging in our underground garage, there are several free charging stations conveniently located near the community. You can explore our Neighborhood page to find the locations that are most convenient for you.
Yes! Residents who are actively employed at one of our participating employers at the time of lease signing qualify for a waived application and administrative fees (credited back after move-in). Visit our Preferred Employer Page to see if your employer qualifies and to review full program details.
This program begins July 1, 2026, and only leases signed on, or after this date are eligible. This offer cannot be combined with any other offers.
Yes! Residents who are actively enrolled at one of our participating Universities at the time of lease signing qualify for waived application and administrative fees (credited back after move-in). Visit our ElloryU Program page for more information.Â
This program begins August 1, 2026, and only leases signed on or after this date are eligible. This offer cannot be combined with any other offers.
We are a 100% smoke-free community.
We offer an extensive list of services for residents, including package receiving, online rent payment, on-site maintenance, 24-hour emergency maintenance, professional on-site management and more.Â
Furnished apartments are not available, but Bigos Management is happy to point you in the right direction for local furniture options.
During office hours please call the rental office. After hours, residents should call the on-call maintenance team. The resident will need to be named on lease and have proper ID for verification purposes.
It generally takes 3–5 business days from application to approval.
Yes — you are required throughout the term of your lease to purchase and maintain a renters personal liability policy with liability coverage of $100,000.
While we only require personal liability insurance, we highly recommend you obtain coverage for your personal property as well.
Corporate housing is available for an added fee. Please contact the Property Manager for more details.
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